Deficiency Records for Twin Oaks Center

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Updated as of February 01, 2022

This is not the most recent data for Twin Oaks Center. For the most recent information, click here.

A list of the most recent deficiencies for Twin Oaks Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Provide and implement an infection prevention and control program. Health 2020-08-10 2020-08-28 N
Have an enclosure around a vertical opening shaft. Fire Safety 2019-08-09 2019-11-04 N
Install properly constructed and protected linen or trash chutes. Fire Safety 2019-08-09 2019-11-04 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2019-08-09 2019-10-10 N
Install corridor and hallway doors that block smoke. Fire Safety 2019-08-09 2019-09-03 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2019-06-04 2019-07-13 N
Ensure that residents are fully informed and understand their health status, care and treatments. Health 2019-06-04 2019-07-13 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2019-06-04 2019-07-13 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2019-06-04 2019-07-13 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2019-06-04 2019-07-13 N
Respond appropriately to all alleged violations. Health 2019-06-04 2019-07-13 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2019-06-04 2019-07-13 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2019-06-04 2019-07-13 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2019-06-04 2019-07-13 N
Assure that each resident?s assessment is updated at least once every 3 months. Health 2019-06-04 2019-07-13 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2019-06-04 2019-07-13 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2019-06-04 2019-07-13 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2019-06-04 2019-07-13 N
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Health 2019-06-04 2019-07-13 N
Provide activities to meet all resident's needs. Health 2019-06-04 2019-07-13 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-06-04 2019-07-13 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2019-06-04 2019-07-13 N
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2019-06-04 2019-07-13 N
Observe each nurse aide's job performance and give regular training. Health 2019-06-04 2019-07-13 N
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Health 2019-06-04 2019-07-13 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2019-06-04 2019-07-13 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2019-06-04 2019-07-13 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-06-04 2019-07-13 N
Provide and implement an infection prevention and control program. Health 2019-06-04 2019-07-13 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2019-06-04 2019-07-13 N
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Health 2019-06-04 2019-07-13 N
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Health 2019-06-04 2019-07-13 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2019-06-04 2019-06-06 N
Provide enough food/fluids to maintain a resident's health. Health 2019-06-04 2019-06-04 N
Establish procedures for tracking staff and patients during an emergency. Fire Safety 2018-08-14 2018-09-28 N
Provide family notifications of emergency plan. Fire Safety 2018-08-14 2018-09-28 N
Establish staff and initial training requirements. Fire Safety 2018-08-14 2018-09-28 N
Conduct testing and exercise requirements. Fire Safety 2018-08-14 2018-09-28 N
Meet other general requirements. Fire Safety 2018-08-14 2018-09-28 N
Provide properly protected cooking facilities. Fire Safety 2018-08-14 2018-09-28 N
Install corridor and hallway doors that block smoke. Fire Safety 2018-08-14 2018-09-28 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2018-08-14 2018-09-28 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2018-08-14 2018-09-28 N
Install properly constructed and protected linen or trash chutes. Fire Safety 2018-08-14 2018-09-28 N
Have simulated fire drills held at unexpected times. Fire Safety 2018-08-14 2018-09-28 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2018-08-14 2018-09-28 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2018-08-14 2018-09-28 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2018-08-14 2018-09-28 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2018-07-18 2018-08-24 N
Honor the resident's right to organize and participate in resident/family groups in the facility. Health 2018-07-18 2018-08-24 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2018-07-18 2018-08-24 N
Assure that each resident?s assessment is updated at least once every 3 months. Health 2018-07-18 2018-08-24 N
Maintain 15 months of resident assessments in the resident's active clinical record. Health 2018-07-18 2018-08-24 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-07-18 2018-08-24 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2018-07-18 2018-08-24 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2018-07-18 2018-08-24 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2018-07-18 2018-08-24 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-07-18 2018-08-24 N
Employ staff that are licensed, certified, or registered in accordance with state laws. Health 2018-07-18 2018-08-24 N
Keep residents' personal and medical records private and confidential. Health 2017-04-28 2017-06-05 N
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2017-04-28 2017-06-05 N
Provide clean bed and bath linens that are in good condition. Health 2017-04-28 2017-06-05 N
Provide care by qualified persons according to each resident's written plan of care. Health 2017-04-28 2017-06-05 N
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Health 2017-04-28 2017-06-05 N
Give or get specialized rehabilitative services per the patient's assessment or plan of care. Health 2017-04-28 2017-06-05 N
Have a program that investigates, controls and keeps infection from spreading. Health 2017-04-28 2017-06-05 N
Keep accurate, complete and organized clinical records on each resident that meet professional standards. Health 2017-04-28 2017-06-05 N